The Most Comprehensive Catering

Manual to Start and Drive your Catering

Sales to the MILLIONS!

I have worked and consulted for the top caters in the country including Restaurant Associates in Manhattan, Occasions Catering, DC and Design Cuisine, DC.  Now I own the most sought after catering company in North Carolina.  I bought a tired run into the ground catering company and revitalized it to over a $3 million dollar value in less than 12 months.

If I can do it you can do it too! And I can Help!

Many people say that the only way I have been able to accomplish all this is because of my experience.  I say BS.  I took a 24 year old recent college graduate who was a wedding planner, not even a caterer, and put her at the helm and she was the catalyst for this success.  In less than 12 months, I took this little shinny rock and polished it into the most brilliant diamond I have ever seen.

She will tell you that she couldn’t have done it without me, again BS.  She couldn’t have done it without the systems and standards we compiled and lived by.  She couldn’t have done it without the most extensive, powerful and successful Sales System that we built and implemented.  She couldn’t have done it without the marketing pieces and tools that sell themselves.  But I can tell you this, she could do it all now and she could do it over and over.

How? You might ask.

How Can You Build A Multimillion Dollar

Catering Company Over And Over Again?

It’s simple, you take all our hard work which we have compiled and documented for you. We have taken every detail and every sample and put it into the Catering Bible.

***We are putting the finishing touches on this product and it will be available soon.  We have had calls from all over the world.  We introduced this at CaterSource in Las Vegas and the phone has not stopped ringing.***

This Product is not yet Available, but please read how to get your FREE Copy of our Super Sales Builder “The Planning Guide”.

Just because of your extreme patience we are giving away a FREE Copy of our Planning Guide. A fourteen page full color guide we give our clients that educate them on everything that effects price, even before we talk to them. This is a Soup to Nuts, everything you want to communicate to YOUR Clients.

We credit ”The Planning Guide” document alone with

DOUBLING our per person average saleENJOY!

Please Email Me My FREE Copy

of

“The Planning Guide”

Credited with Doubling Your Per Person Average Sale


Just to show we are not playing around about this being the

The Most Comprehensive Catering Manual to

Start and Drive your Catering Sales to the MILLIONS!

Here is just the Table of contents:

Introduction/Letter from Owner or Catering Director

About

Company Basics

Vision & Values

USP – Unique Selling Proposition

History

Contact

Store Directory

Employee Directory

Vendor Directory

Human Resources

Employee Management

Full-Time Employees

Catering Director Job Description

Social Events Manager Job Description

Corporate Events Manager Job Description

Catering Sales Coordinator Job Description

Part-Time Employees

Equipment Manager Job Description

Independent Contractors

Position Responsibilities

Event Captain

Server/Attendant

Bartender

Lead Chef

Kitchen Assistant

Standards of Appearance and Dress Code

Forms/Paperwork

Pay Schedule

Time Management

To Do Grid

Weekly Plan

Weekly Rituals

Time Card

Weekly Status Reports

Sales

Projects

Goals

Performance Evaluations

Basic Evaluation

Employee Performance Evaluation – Short

Employee Performance Evaluation – Long

Management Performance Evaluation

Recognition/Incentive Programs

Commission Schedule

Bonus

Reimbursement Guidelines

Employee Folders

Recruiting/Hiring

Never-Ending Prospecting

Pre-Employment Flow Chart

Hiring Tools

Computer Skills Test

Personality Profile

Employment Ads

Internship Information

Offer Letters

New Hire Paperwork

New Hire Paperwork Checklist

Employee Handbook

Orientation Checklist

TOS

Confidentiality Agreement

Company Vehicle Policy

Training Schedule

Employment Eligibility Verification

W4 Fed 2005

W4 NC 2002

Orientation Tools

Independent Contractor Application

Orientation & Training

Alcohol Training

Bar Training

Crew Training

Full Service Training

Management Training

Server Training

TOS Training

Telephone & Order Taking Procedures

Uniform/Dress Code Standards

POS Operations

Cashier In & Out

Gift Certificates

Inputting a Sale

Gratuities

Sales

Definition of Market

Corporate

Meetings

Sales Recognition

Grand Openings

Social

Weddings

Birthdays

Bar/Bat Mitzvahs

Anniversaries

Holiday/Seasonal

Sales Process

Market Research

Marketing

Qualify Leads

Initial Contact

Review of Budget Proposal

Tasting

Closing Sale

Catering Administration

Log In/Users

Find A Lead

Bookings

Rental Equipment

Work Order

Invoice

Close

Updating Fields

Proper Format

Definition of Status

Inquiry

Email

Bid

Location

Booked

Pending

Closed

Staffing

Equipment

Scripting/Templates

Initial Contact

Follow-up

Location

No Contact

Thank You & Feedback

Lost Lead Feedback

On a Budget

Overcoming Objections

Price

Control

Trust

Guarantee

Marketing

Amazing Rewards

Customer Database Management

Forms

Marketing Campaigns

Corporate

Mailers

Lunch for 4

It’s Not Fair

Street Marketing

Niche Marketing

Pharmaceutical Reps. & Doctors

Lumpy mail

Rewards

Hotels

Churches

Social

Weddings

Bridal Shows

Materials

Pictures

Magazines

Mailers

Online Marketing

Website

Google AdWords

E-Newsletters

Catering Marketing Calendar

January

Wedding Show

Newsletter

February

Plan Spring Menu

Newsletter

Target: Valentine’s Day

March

Newsletter

Target: Graduation & Spring Weddings

April

Wedding Show

Newsletter

Target: Graduation, Spring Weddings, Summer Picnics (1st Mailer)

May

Newsletter

Target: Graduation, Spring Weddings, Summer Picnics (2nd Mailer)

June

Newsletter

Target: Summer Weddings, Summer Picnics (3rd Mailer)

July

Newsletter

Target: Summer Picnics

August

Newsletter

Wedding Show

September

Newsletter

Weddings Magazine Ad Due

Target: Black Friday (1st Mailer)

October

Newsletter

Target: Black Friday (2nd Mailer) , Holiday (1st Mailer)

November

Newsletter

Target: Black Friday (Final Mailer 1st Week, Street Marketing 2nd Week), Holiday (2nd Mailer – It’s Not Too Late, Contact Last Year Contacts), New Years Eve

December

Newsletter

Target: Holiday (Final Mailer), New Years Eve

Operations

From Sale à Execution à Follow-up & Thank You à REPEAT

Booked

Deposits

Tasting

Walkthrough

Event Checklists

Coordinator Checklists

Client Checklists

Equipment Checklist

Food Checklist

Layout Planning

Rentals & Decorations

Kitchen Communications

Production Meeting & Notes

Captain Communications

Event Captain Outline

Event Staff Report

Execution

Coordinator Responsibilities

Oversee Event Set-up

Meet & Greet

Captain Responsibilities

Store Load Out

Acquire Final Payment

Front of House Set-up, Management & Breakdown

Event Staff